Product Safety & Electrical Compliance Statement

1. Our Commitment to Safety

At OHM, product safety and reliability are at the core of everything we design and sell. We are committed to ensuring that all our electrical appliances meet the required safety, performance, and regulatory standards for the markets in which they are sold.

2. Compliance with UK Regulations

All OHM electrical products are designed and manufactured to comply with applicable UK safety regulations, including:

- - UKCA (UK Conformity Assessed) marking, where required
  - Relevant UK electrical safety standards
  - Electromagnetic compatibility (EMC) requirements
  - Low Voltage Directive (LVD) equivalent UK regulations
  - RoHS (Restriction of Hazardous Substances) requirements

Where products are sold into the European Economic Area (EEA), they may also carry the CE marking in accordance with EU regulations.

3. Testing and Quality Assurance

Before reaching our customers, OHM products undergo:

- - Safety and performance testing
  - Electrical compliance checks
  - Quality control inspections
  - Manufacturing process controls

We work with certified manufacturers and testing partners to help ensure our products meet recognised international standards.

4. Safe Use of Products

For your safety, all OHM appliances:

- - Are supplied with the appropriate plug type for the intended market
  - Include user instructions and safety guidance
  - Are designed for normal domestic use unless otherwise stated
  - To ensure safe operation, customers should:
  - Follow the instructions provided with the product
  - Use the appliance only for its intended purpose
  - Avoid using damaged or modified products
  - Disconnect appliances from power when not in use, where appropriate

5. Product Traceability and Support

We maintain product records and batch information to support traceability and safety monitoring.

If you experience any safety concerns or product faults, please contact our customer support team:

OHM Customer Support
OHM Group Limited
Unit B Parkside Works
Texcel Business Park
Thames Road
Dartford
DA1 4SB

Contact: customercare@myohm.co.uk

We take all safety concerns seriously and will investigate any reported issues promptly.

6. Ongoing Compliance

We regularly review our products, suppliers, and processes to ensure continued compliance with applicable safety regulations and industry standards.

This Product Safety & Electrical Compliance Statement Policy was last updated on: 9^th February 2026. We review this statement regularly and update it as needed.

Product Safety & Electrical Compliance Statement