The OHM Guarantee

At OHM, we design our products to make everyday life simpler, faster, and more convenient. We stand behind the quality of every appliance we sell, which is why every purchase is backed by the OHM Guarantee.

1. Quality You Can Trust

Every OHM product is built to meet strict performance and safety standards. We focus on practical features, durable materials, and reliable technology to ensure our appliances perform as expected, day after day.

2. Manufacturer’s Warranty

All OHM appliances come with a manufacturer’s warranty as stated on the product page or in the product packaging.

The warranty covers:

- - Manufacturing defects
  - Faults under normal domestic use

The warranty does not cover:

- - Accidental damage
  - Misuse or neglect
  - Normal wear and tear
  - Unauthorised repairs or modifications

3. 14-Day Peace of Mind

If you’re not completely satisfied with your purchase, you can return it within 14 days of delivery, provided it is:

- Unused
- In original packaging
- In a resaleable condition
- Complete with all accessories

(Please see our Returns Policy for full details.)

4. Faulty Products

If your product develops a fault, we’re here to help. Depending on the issue and timing, we will:

- - Offer a repair
  - Provide a replacement
  - Issue a refund where appropriate

Your statutory rights under UK consumer law are always protected.

5. Customer Support

Our support team is ready to assist with any questions, product issues, or warranty claims.

Contact us:
Email: customecare@myohm.co.uk

This “The OHM Guarantee” Policy was last updated on: 9^th February 2026. We review this statement regularly and update it as needed.

The OHM Guarantee