Cookie Policy

1. Introduction

This Cookie Policy explains how OHM (“we”, “us”, or “our”) uses cookies and similar technologies when you visit our website.

By using our website, you agree to our use of cookies as described in this policy, unless you choose to disable them through your settings.

2. What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They help the site recognise your device and remember information about your visit.

Cookies are widely used to make websites work efficiently, improve user experience, and provide information to website owners.

3. Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the website to function properly. They enable core features such as:

• • • Shopping cart functionality
    • Secure checkout
    • Account login
    • Website security

Without these cookies, the website cannot operate correctly.

Performance and Analytics Cookies

These cookies help us understand how visitors use our website by collecting anonymous information, such as:

• • • Pages visited
    • Time spent on the site
    • Navigation paths
    • Error messages

This information helps us improve the performance and usability of our website.

Functionality Cookies

These cookies remember your preferences, such as:

• • • Language settings
    • Location
    • Login details

They help provide a more personalised experience.

Marketing and Advertising Cookies

These cookies may be used to:

• • • Show relevant advertisements
    • Measure the effectiveness of marketing campaigns
    • Limit the number of times you see an advert

These cookies are only used where you have given your consent.

Third-Party Cookies

We may allow trusted third parties to place cookies on your device, including:

• • • Payment providers
    • Analytics services (such as Google Analytics)
    • Marketing and advertising platforms
    • Social media platforms

These third parties may use cookies according to their own privacy policies.

4. How Long Cookies Stay on Your Device

Cookies may be:

• • • Session cookies: deleted when you close your browser
    • Persistent cookies: remain on your device for a set period or until you delete them

5. Managing Cookies

Through our cookie banner

When you first visit our website, you can:

Accept all cookies

• • • Reject non-essential cookies
    • Manage your preferences

Through your browser settings

Most browsers allow you to:

• • • Block cookies
    • Delete existing cookies
    • Set preferences for specific websites

Please note that disabling certain cookies may affect the functionality of the website.

6. Legal Basis for Using Cookies

We use cookies based on:

• • • Legitimate interest: for strictly necessary cookies
    • Consent: for analytics, functionality, and marketing cookies

You can withdraw your consent at any time by adjusting your cookie preferences.

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date.

8. Contact Us

If you have any questions about our use of cookies, please contact:

OHM Group Limited
Unit B Parkside Works
Texcel Business Park
Thames Road
Dartford
DA1 4SB

Contact: customercare@myohm.co.uk

This Cookie Policy was last updated on: 9^th February 2026. We review this statement regularly and update it as needed.